Ordering FAQ 

1

How can I place an order?

We accept online and email orders.
For custom made products, such as custom peptide , gene and antibody project, please request a quote first. 

2

How will I know if you have received my order?

You will receive email notification to confirm your order and ordering details.

3

How soon can you ship?

For customized unpurified products the lead time will be 3 weeks, and 4-5 weeks for purified. Difficult or complex products may takes longer delivery time.

4

What are your shipping terms?

FedEx, Blue Dart, Professional Couriers, and Speed Post used to ship the majority of orders. For both domestic and international orders, we handle the shipping fees.

5

What currency are the prices shown in?

Indian rupees, or INR, are used to display all prices.
If necessary, kindly request prices in a different currency.

6

Do you ship internationally? How long will it take to ship?

Yes, we ship internationally.
Delivery in Asian countries is 2 days by FedEx international priority services.
To Europe, USA, it normally takes 3-4 days.
For other countries, please enquire. 

Terms & Conditions 

1

Conditions of Sales

All of the goods are only to be used for laboratory research purpose; they are not to be utilized for commercial reasons, diagnostic purposes, in vivo application, food, medications, medical devices, or cosmetics for humans or animals. The buyer understands that Priveel Custom Peptides has not tested the goods for safety and effectiveness in animal, food, drug, medical device, cosmetic, commercial, or any other usage.

2

Return and Replacement Policy

Orders for customized products cannot be canceled without Priveel Custom Peptides prior written approval. Items that are customized cannot be returned. 

3

Intellectual Property Rights

Priveel Custom Peptides does not claim Intellectual Property rights on any finished and delivered product or service it performed on behalf of the customer and by obeying customer's specifications, however, all methods, arrays and proprietary IP of Priveel Custom Peptides remains with Priveel Custom Peptides.

Priveel Custom Peptides does not warrant that the manufacture and sale of goods manufactured in reliance upon instructions, specifications, or other directions provided by customer or customer's use or resale of goods delivered hereunder will not infringe the claims of any Intellectual Property of any third party. 

4

Warranties and Liabilities

Priveel Custom Peptides warrants that its products shall, at the time of delivery, conform to the description of such products as provided to customer through Priveel Custom Peptides product directory, analytical data or other then-current literature. THIS WARRANTY IS EXCLUSIVE, AND PRIVEEL CUSTOM PEPTIDES MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF ANY THIRD PARTY PATENT OR INTELLECTUAL PROPERTY RIGHTS. Priveel Custom Peptides sole and exclusive liability, with respect to products proved to be Priveel Custom Peptides satisfaction to be defective, shall be the replacement of such products without charge or refund of purchase price. Priveel Custom Peptides shall not be liable for any incidental, consequential or contingent damages.

Our Contacts

Address:

Priveel Custom Peptides
RMZ Milenia Business Park,
Phase 2, Campus 3B, 
Dr. M.G.R Road, Kadanchavady,
Chennai, Tamil Nadu 600096

Phone:

+91 9123531574

E-mail:

getinfo@priveelpeptides.com

© Copyright 2025 Priveel Custom Peptides - All Rights Reserved